Standardized Testing Is Inaccurate For Teacher Evaluation Essay

The United States of America is ranked 15th in the world for it’s quality of education. Improvement in our education system is necessary if we want to keep up with the best nations in the world. Over the past ten years, a new push has been made to improve education in America through programs like No Child Left Behind and Race to the Top. States across the country are assessing teachers and schools by using standardized test scores. By using standardized test scores, states link high stakes to the results such as grant money, salary, and jobs as incentive to improve the scores for the following year. In Wisconsin and other states, 50% of these evaluations are based solely on how students score on these tests making the results have a critical impact, affecting not only the futures of the students, but also the futures of their teachers. Although it is important to give schools and teachers feedback so that they can better educate students, high-stakes testing should be used mi nimally for this purpose because of the lack of conclusive results they produce, and the detrimental effects that they can have on students, teachers, and even the whole schooling community. The first problem with evaluating schools and teachers with standardized testing is that the scores are so heavily correlated with factors other than intelligence. Background factors like like their family’s socioeconomic status or disabilities that a student may have all affect a students ability on a standardized test. Proponents of the use of standardized testing to evaluate schools and teachers argue that standardized tests are a fair and objective way of evaluating students because it is a common standard for everyone. The problem in their argument is that not all s... ... Student Test Scores to Evaluate Teachers. Economic Policy Institute Briefing Paper #278. 2010 , Economic Policy Institute, 13 November 2014. http://www.epi.org/publication/bp278/ Kohn, Alfie. "The Real Threat to American Schools." Tikkun. March/April 2001: 25+. SIRS Issues Researcher. Web. 18 Nov 2014. Teachers Need Real Feedback. Perf. Bill Gates. TED. The Sapling Foundation, May 2013. Web. 17 Nov. 2014. . Strauss, Valerie. "Massachusetts Professors Protest High-Stakes Standardized Tests." Washington Post. 22 Feb 2013: n.p. SIRS Issues Researcher.Web. 17 Nov 2014. "What the Research Says on Teacher Evaluations." Learn More About Teacher Evaluations. New York State United Teachers, Nov. 2011. Web. 13 Nov. 2014. .

IHRM and HRM Difference

In a highly competitive global economy, where the other factors of production—capital, technology, raw materials, and information—are increasingly able to be duplicated, â€Å"the caliber of the people in an organization will be the only source of sustainable competitive advantage available to companies. Domestic HRM and international HRM are both concentrate on human resource management, but there are many differences also. No mater domestic HRM or international HRM an organization’s HRM activities are also include these 6 parts. The first part is human resource planning, before the company employs the employees the company should know what kind of employees their need. Then the second part is staffing (recruitment, selection, placement), the company select the employees what they need from the HR market. The third part is compensation (remuneration) and benefits. The company should set the employees’ wages. Then, the forth part is deal with the industrial relations. It is common in every company that there are many troubles in employees or in employees and the company, so the company should set a department which is especial deal with the problem. The fifth part is performance management. The company’s main project is to make profits, so at the end of the year the company will reward or punish according to the employee’s performance. The last part is training and development. And these parts are completed one by one. There are also many differences between domestic HRM and IHRM. IHRM complexity can be attributed to six factors. The first is more HR activities such as international taxation; international relocation and orientation; host-government relations; language translation services. For example, to a domestic company it is only concerned with the tax rates in his country, but for a international company it is not only focus on his PCN’s tax rates but also focus on his TCN’s tax rates. The second is need for a broader perspective such as program design and administration for several employee groups; long term consequences on key decisions made. For example, to a domestic company it pays all attention to his program design and administration in his country, but for a international company it is not only focus on his PCN’s program design and administration but also pays attention to his TCN’s program design and administration. The third one is more involvement in employees’ personal lives. One obvious difference between domestic and international HRM is that staff are moved across ational boundaries into various roles within the international firms foreign operations—these employees have traditionally been called expatriates. An expatriate is an employee who is transferred out of their home base into some other area of the firm’s international operations. There are many factors will determine the assignment succeed or failed such as level of support to handle for PCNs and TCNs, banking, investments, home rental while on assignment, coordinating home visits , final repatriation, level of explanations particularly on the comp. ackage components , marital status during selection process. The forth one is variations in the mix of expatriates and locals, for example if the company want maturity evolves, the company need to support expat and virtual team. All these such as foreign subsidiary increased autonomy, high potential selection and development, long term succession planning necessitates flexibility and focus fluctuation within the HR department, not needed for domestic HR to the same degree. The fifth one is risk exposure, the IHRM will face heavier financial and human consequences in case of assignment failure. The last one is broader external influences such as the type of government; the state of the economy ; generally accepted practices of doing business in host countries. We can conclude that HRM is important to every company no matter it is domestic company or international company, so the manager should pay more attention to the HRM or the company will fail.

Postmodernist Features in Vonneguts Cats Cradle

Postmodernist Features in Vonneguts Cats Cradle Cats Cradle is a book, which enables many points for literary discussions. One possible topic of them could be the postmodernist features in this book. In this examination Ihab Hassans essay Toward a Concept of Postmodernism was used as a source of secondary literature for defining of postmodernist features. The most visible and prevalent features are postmodernist metonymy, treatment of the character, dynamic tension, anarchy and a postmodernist look at religion as a whole. To put Vonneguts Cradle into a definite time span, let me start with a bit of personal data about the author. Kurt Vonnegut, Jr. was born on November†¦show more content†¦ In fact, in each of his novels there is at least one character from his native region. This can be compared to director Alfred Hitchcocks practice of self cameos on screen. It is true, that we can find some parallels between Vonneguts books and his life. The book Cats Cradle is no exception. The Hoenikker family of the novel, consists of an elder son, middle daughter and the youngest child is a boy, just the same as in Vonneguts own family. Another parallel can be seen in connection with Vonneguts mother. His mother committed suicide, when he was twenty-two years old and in many of his novels the character of the mother is dead. But lets focus on the book Cats Cradle itself. This book was written in 1963. The second title of the book, which is, The Day the World Ended can attract the reader immediately. John, a writer, is the fictional author of a book, which he calls The Day the World Ended. He decides to write about Felix Hoenikker, one of the creators of the atomic bomb and his family on the day when the bomb was dropped on Hiroshima. In his research, John gets in touch with Newt Hoenikker, the youngest, midget son of Felix Hoenikker. Newt writes letters to John and tells him about his brother Frank and sister Angela. Newt also describes the day when the bomb was dropped, the day when his father went toShow MoreRelatedPostmodernism in Literature5514 Words   |  23 PagesEnlightenment ideas implicit in Modernist literature. Postmodern literature, like postmodernism as a whole, is difficult to define and there is little agreement on the exact characteristics, scope, and importance of postmodern literature. However, unifying features often coincide with Jean-Franà §ois Lyotards concept of the meta-narrative and little narrative, Jacques Derridas concept of play, and Jean Baudrillards simulacra. For example, instead of the modernist quest for meaning in a chaotic world

Discovering One s Purpose Of Life Can Be A Long, And...

Discovering one’s purpose in life can be a long, and adventurous journey. â€Å"The mystery of human existence lies not just in staying alive, but finding something to live for.† This quote by Fyodor Dostoyevsky is one that I base the foundation of my life’s purpose on. It pushes me to ponder on questions like what is my purpose in life? What was I put on this earth to accomplished? Who do I want people to remember me as? It was not until I began taking my New Student Experience class that I decided to find the answers to these questions. My personal goal is to find happiness in life and in everything I do by having a lasting impact on people, their lives and on the world. My educational goal is to get into one of the top medical schools in the U.S. to practice Obstetrics and Gynecology. Last, but not least, I would love to continue my career with an employer and a company that allows growth opportunities, the use of my skills, talents, and beliefs to help peopl e achieve their personal goals in life. As a result of defining my purpose, I have felt a new sense of clarity. If you re happy and you know it clap your hands. Growing up, we were always taught to embrace and celebrate the sentiment of happiness. Being happy does not only provide a fulfilled life, but it also results in healthier relationships. Although the definition of happiness can vary from an individual to another, there are always ways in which we can work towards having positive emotions. My personal goal isShow MoreRelatedAvoiding The Possessive Shadow Of Society1851 Words   |  8 Pagesthe world to live after the world s opinion; it is easy in solitude to live after our own; but the great man is he who in the midst of the crowd keeps with perfect sweetness the independence of solitude.† (Emerson 1) Being one’s self in today’s society is increasingly difficult every year and can have a major effect on the mental state of teenagers. It is easy to follow the pack, but then one is just a faceless person marching in with the crowd with no true purpose; true strengt h is in those who tryRead MoreInto The Wild By Jon Krakauer4187 Words   |  17 Pagescredible source that brings new insight, tenacity, and style to the art of journalism. Setting: Following the impulses of his romantic notions, Christopher McCandless finds himself ill-equipped in the Alaskan winter of 1992. A far cry from the â€Å"good life,† the terrain is â€Å"no picnic† with its â€Å"big and fast† rivers and â€Å"mosquitoes [that] eat [people] alive† (4-5). Within the forest lies the abandoned remains of a Faribanks City Transit System bus, an ominous reminder of what once was when man lived onRead MoreHow Fa Has the Use of English Language Enriched or Disrupted Life and Culture in Mauritius15928 Words   |  64 Pagesafterlife. The events she describes are of course fictional and unknowable, but the multiple changes in pacing of the poem, as well as the changing nature of the carriage (stationary and in motion), indicates the poet’s unwillingness to make a decision one way or another. At several times in the poem, Dickenson changes the pace of the reading. Upon the death of the narrator, even though she could not stop for Death, the stanza features end-stops after each line – the reader has to stop multipleRead MoreHumanities11870 Words   |  48 Pagessubjectivity is emphasized and individual expressiveness is dramatized. HOW IMPORTANT IS HUMANITIES †¢ The fields of knowledge and study falling under humanities are dedicated to the pursuit of discovering and understanding the nature of man. †¢ The humanities deal with man as a being of purpose, of values, loves, hates, ideas and sometimes as seer or prophet with divine inspiration. †¢ The humanities aim at educating. THE ARTS: What is it? †¢ The word â€Å"art† usually refers to the so-calledRead MoreSMSC12647 Words   |  51 PagesWay ahead† published in 2001 states that: â€Å" (new) Church schools must be distinctively Christian and inclusive communities, seeking to bring children from different backgrounds together as a distinctive expression of Christ’s commandment to love one another†¦Ã¢â‚¬  (The Way ahead) The materials included in this section of â€Å"The Complete Church Schools Kit† will assist headteachers, staff and governors in identifying what constitutes spiritual, moral, social and cultural development (SMSC) and in consideringRead MoreEssay on Short Term Pastoral Counseling Final15227 Words   |  61 PagesMarch 3, 2013 Abstract My future ministry will be as Co-Pastor of a medium sized Community Church in Lewisville, Texas. Each Sunday the church will have approximately 240 in attendance of Sunday morning worship service. My overarching goal for life is to live in and teach others how to grow in the hope that comes from the redemption provided by Jesus Christ. (2 Timothy 3:16-17; Ephesians 1:7) I will be using the solution-based, short-term pastoral counseling model based on Kollar’s (2011) Solution-FocusedRead MoreMetz Film Language a Semiotics of the Cinema PDF100902 Words   |  316 PagesOxford University Press, 1974. Includes bibliographical references. ISBN 0-226-52130-3 (pbk.) 1. Motion pictures—Semiotics. 2. Motion pictures— Philosophy. I. Title. PN1995.M4513 1991 791.43 014—dc20 90-46965 C1P The French edition of Christian Metz s Essais sur la signification au cinema, volume 1, was published by Editions Klincksieck in 1971,  © Editions Klincksieck, 1968. ÃŽËœThe paper used in this publication meets the minimum requirements of the American National Standard for Information Sciences-PermanenceRead MoreInnovators Dna84615 Words   |  339 Pagesbuilding blocks for becoming more innovative and changing the world. One of the most important books to come out this year, and one that will remain pivotal reading for years to come.† Chairman and CEO, salesforce.com; author, Behind the Cloud â€Å" e Innovator’s DNA is the ‘how to’ manual to innovation, and to the fresh thinking that is the root of innovation. It has dozens of simple tricks that any person and any team can use today to discover the new ideas that solve the important problemsRead MoreUAE Consumer Lifestyle Analysis42818 Words   |  172 PagesOptions 33 Retirement 33 Unemployment 34 Table 36 Employed Population: 2005-2009 34 Table 37 Employed Population: 2010-2020 34 Table 38 Unemployed Population: 2005-2009 34 Table 39 Unemployed Population: 2010-2020 35 Learning 35 School Life 35 University Life 36 Adult Learning 37 Table 40 School Students: 2005-2009 37 Table 41 Higher Education Students: 2005-2009 38 Eating (including Soft Drinks) 38 Shopping for Food and Drinks 38 Dining in 40 Dining Out 40 Cafà © Culture 40 Table 42 ConsumerRead MoreContemporary Issues in Management Accounting211377 Words   |  846 Pagesdifferent institutional arenas: the academic, of course, but also those of the profession and the wider public sphere. Ever helpful to regulators, the senior civil service, and international agencies, Michael Bromwich is respected for the ways in which he can combine conceptual understandings with pragmatic insights. He has been sought out to provide that extra element of conceptual clarity for the most complex of practical accounting endeavours. No doubt such abilities reflect Michael’s early grounding

Sleep Deprivation Is The Condition Of Not Having Enough Sleep

Sleep deprivation is the condition of not having enough sleep. It is often seen in teens or young adults, as well as the elderly. There are many different causes for sleep deprivation, from stress to overscheduling and technology to your room being too hot. Teens suffer from sleep deprivation so much because school causes so much stress as well as pressure to do things that make you overschedule. For example, Carolyn Walworth, 17, often reaches a breaking point around 11 p.m., when she collapses in tears. For 10 minutes or so, she just sits at her desk and cries, overwhelmed by unrelenting school demands. She is desperately tired and longs for sleep. But she knows she must move through it, because more assignments in physics, calculus or French await her. She finally crawls into bed around midnight or 12:30 a.m. (Richter) Some people find sleep deprivation funny and they love to tell their hilarious stories on them internet, especially new moms.  ¨I was just going to pop some frozen egg rolls in the microwave- I swear the box said to cook them for 11-12 minutes†¦ so I did†¦ when they started to BURN and smoke in there, I looked at the box again, and it said 1-1.5 minutes ¨ (Ms_29). Sleep deprivation can be life threatening ( ¨How Dangerous Is Sleep Deprivation Really? ¨). Main Point 1;Definition/ Proof While sleep is good for people, only about 15% of teens claim to get the recommended amount of sleep every night ( ¨Sleep for Teenagers ¨). There are certain people who suffer fromShow MoreRelatedSleep Deprivation Essay883 Words   |  4 PagesOutline Sleeping Deprivation General Purpose: To inform. Specific purpose: Sleep is a precious gift that allows people to rest. Not getting enough rest on a constant basis can lead to greater problems, even death Organizational Pattern: Introduction I. Blame It On the Light Bulb.  Ã‚  College students and individuals around the world are suffering from a health problem that can be more detrimental to their health than some forms of cancer.  Ã‚  What is it?  Ã‚  Sleep Deprivation II. People areRead MoreHuman Bodies Are Much Like Carefully Crafted Machines1495 Words   |  6 Pagesand fail and break down. One particular necessity for human bodies is sleep, and if not acquired, many complications can emerge. Sleep deprivation is a common problem all too often overlooked as a mere loss of a night’s rest. Most people do not realize the potential problems sleep deprivation can cause. From undesired grouchiness and uninhibited yawns to constant illness and a failing mental state, sleep deprivation is a condition to never be taken lightly. 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First of all, sleep deprivation will negatively impact students lives in school. When kids are too tired they can t focus and are less active in school. In the article â€Å"Backgrounder: Later School Start Times† by The National Sleep FoundationRead MoreSleep Deprivation Is A Common Problem955 Words   |  4 Pagesbreak down. One particular necessity for human bodies is sleep, and if not acquired, numerous complications can emerge. Sleep deprivation is a common problem that is all too often overlooked as a mere loss of a night’s rest. What most people do not realize is the potential problems sleep deprivation can cause. From undesired grouchiness and uninhibited yawns, to constant illness and a failing mental state, sleep deprivation is condition that is nothing to be taken lightly. In fact, it can causeRead MoreSleep Deprivation And Its Effects On Society1431 Words   |  6 PagesBeing a full time student and avid participant in the community, sleep usually falls by the wayside as the struggle to maintain a healthy balance of activities and work continues. Sleep deprivation can actually be very devastating, having a huge affects on work ethic and focus. Sleep deprivation is â€Å"the condition of being robbed of sleep,† according to Dictionary.com. â€Å"A chronic sleep-restricted state can cause fatigue, daytime sleepiness, clumsiness, weight loss or weight gain,† giving it a substantialRead MoreSleep Deprivation1096 Words   |  5 PagesHow Sleep Deprivation Leads to Cardiovascular Disease Sleep Deprivation is a condition where an individual do not meet the required hours of sleep most of the time. It is a common problem among teenagers and adults. 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During this period of time, adolescents tend to focus on their self-development and discover their identity and the four

The Populist Movement Essay Research Paper The free essay sample

The Populist Movement Essay, Research Paper The Failed Populist Movement of the 1890 # 8217 ; s Populism is best defined as the doctrine or motion that promotes the involvements of the common people. The blue-collar workers, husbandmans, mineworkers and other labourers headed the peoples # 8217 ; party. This doctrine or motions # 8217 ; flawed position of # 8220 ; manufacturer # 8221 ; Ideology encouraged the failure of populism. Historian, Michael Kazin narrows the positions of the populist down to: a linguistic communication whose talkers conceive of ordinary people as a baronial gathering non bounded narrowly by category, view their elect oppositions as self-serving and undemocratic, and seek to mobilise the former against the latter. The Populist motion would finally call off itself out because of positions on the monopolising wealth of many and equal rights for all including adult females and inkinesss. The thought that the populist authorities should hold control of the railwaies and Bankss. Advancement and Proverty and Looking Backward were the thought that the elect people of society should be stopped from monopolising fundss in the state and portion the wealth. We will write a custom essay sample on The Populist Movement Essay Research Paper The or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The fiscal positions of the democrat were demands of limitless mintage both Ag and gold, at the ratio of 16 to1. Besides desiring the sum of circulation increased to $ 50 per individual. This, in bend, would increase the rise of deflation. The democrat besides demanded a calibrated income revenue enhancement. Populist # 8220 ; manufacturer # 8221 ; political orientation led them to believe that if they could command the wealth and prosperity of the state that it would profit all. There would be no societal categories ; everyone would be financially equal. Creditors and the wealthy would now hold no binding over those who were in debt because of deflation. Credit and available money would contract. The general monetary value degree would fall doing recession. Railroads, telephones, and telegraphs were critical for communicating and travel in the state. Populist demanded the authorities to have and run these systems like the postal system. Regulating all travel and communicating amongst the state for the best involvement of the people. The thought of the authorities holding a clasp on all the telephones and telegraph would do privateness an unknown factor. Ratess of wage would non be varied on accomplishment but one rate for all workers. This thought rapidly failed. The people # 8217 ; s party was non accepted because of its makeup of the lower category of the state. Tramps or adult females with no hubbies with matted hair and horrid visual aspects. Their nails dirty and snaggle- tooth with no lady-like characteristic or idiosyncrasy. The work forces were no different with their hand-me- down suits and rank olfactory property that trailed them as they spoke their revivalist tones. This was a dramatic alteration from the administrative officials of the other parties. Dressed in their trim suits, diamond emblems keeping down silk ties. Work force with all right facial characteristics groomed and clean. The adult females though non a major portion of the party were the same. This amazing difference led people to believe the democrat were mere animate being like existences that could non be taken serious. The rank of their assemblage would frequently guard off looker-ons because of the disgusting olfactory property and visual aspect of the people. Freed black work forces and the common worker had many things in common, such as their debt to the proprietors of their land, and the little and old life quarters. The deficiency of financess to pay creditors when the turning season terminals ; which caused hideous monetary values in rent because of the mortgages. Populist believed that they could win the ballot of these work forces by appealing to their failings. Promising that the work forces whether black or white would hold the agencies to back up themselves and live a better life. Populism was in no manner portion of integration, but it brought the inkinesss and Whites of the working category together because of their similarities. They both wanted to be debt free and be able to populate a happy normal life. Eliminating bias among the groups, now driving them apart. # 8220 ; Producer # 8221 ; political orientation led democrat to believe that by guaranting secretiveness in voting the people would be less bias and ballot harmon izing to who they want and non who they were told to vote for. It would allow the inkinesss and white of the common category have a sense of integrity. Populism purposed aid for husbandman # 8217 ; s debt from mortgaged places by creditors lifting involvement rates. Harmonizing to populist senator William Alfred Peffer the study of the Census Bureau did non include facts that would oppugn the full liability of the state # 8217 ; s people. Farmers were overwhelmed by the mortgages of creditors. Creditors were increasing the rates of involvement so quickly that the husbandmans were going more in debt. Farmers had no control of the rates and made less and less money each twelvemonth to payoff the creditors. Democrat demanded lower involvement rates needed to be obtained, or on half of the husbandmans in the state would go tenants within the following 10 old ages, and the staying half would go tenant # 8217 ; s ten old ages subsequently. By the terminal of the century a few affluent work forces would have all of the belongings of the state. Populism # 8220 ; manufacturer # 8221 ; political orientation that lower involvements rates would be in the best involvement of the people. The authorities would repossess all of the land and keep it for the colonists of the state. The common people who were the first land surfs of the state. Taking the land of immigrants, railwaies, corporations, and the affluent giving it to the # 8220 ; manufacturers # 8221 ; . In decision, The # 8220 ; manufacturer # 8221 ; political orientation of the Populist motion of the 1890s failed because of incompatibility. Finance positions of the democrat would hold cause deflation and take the state into debt. The currency would hold really small or no value. This would do monetary values to fall, recognition and available money to be scarce. Leading the state on into recession. Populist besides purposed that the authorities owns and operates railwaies, telegraph, and telephones for the best involvement of the people. The authorities would hold control the production of railwaies and modulate the wage of the workers. Telegraphs and telephone systems would be ran like the postal services ; which would in bend take away the privateness of the people. The democrat was besides friendless among the ranks because of their hapless visual aspect and deficiency of cleanliness. Compared to the welled dressed and educated work forces of the other parties they were mocked.

Predictable and unpredictable situations Essay Example

Predictable and unpredictable situations Essay Customer service within a business will have to be trained to deal with predictable and unpredictable situations. An example of a predictable situation is that if you are horrible to a customer then they will come back to the business to complain. This is a predictable situation because you know that it is going to happen but they usually happen quit regularly. An example of an unpredictable situation is if there was a fire or if your credit card doesnt work. These are unpredictable situations because you dont know when it is going to happen. Staff would have to be trained for these issues so they can deal with them properly. Staff within the customer service of a business will have to know about all the different types of products and have knowledge on them because if there was a customer who wanted to know something they would have to have the knowledge about the products to answer. Some examples that customers might ask is where something is, how much it is or do you sell something. By the staff knowing knowledge about there business they will be able to be more helpful to there customers.  Information at different levels of understanding  When the business has information they need to know they have to have knowledge of it. They need to know it at different levels because people have different levels of understanding. Are people that speak different languages, people with learning difficulties and well-educated people? If they have a good knowledge then they will be able to help the customers as much as they want. Different people may or may not know what they want so you have to be aware of this when you are dealing with them. We will write a custom essay sample on Predictable and unpredictable situations specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Predictable and unpredictable situations specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Predictable and unpredictable situations specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The business has to train their staff to deal with different issues e.g. sensitive issues. Another thing they have to be trained in is what is said or written. Some examples or both of these are people with different religions, people with different believes disabled people and if something is said about another member of staff, which gets back to them.  When customers have to be referred to some one else  In some cases customers will have to be referred to some one else, some of these situations are when a customer has a complaint which may have to be taken to the manager or if a member of the public went in and wanted a job then the staff that where on the shop floor would probably not know what they have to do so they made need to go to a member of staff higher up the organisation. One other examples of having to be referred to another member of staff are if the customer loses their credit card they will have to be transferred to the security. There will also be a lot more sit uations where customers will have to be referred to some one else which you made not realise has to be done. Some other situations where some has to be referred to some one else is when a delivery comes in they might need to see a member of staff and some customers might need to change a ticket that they have brought e.g. if it was a train station that they brought it from.  Legal requirements  Within a business there are a lot of legal requirements that have to be met concerning information suppliers; these have to be met because otherwise the company could be shut down. The company would make sure they made these requirements by the mangers telling there staff to keep working the right way and to the book.